Since 2007, Signicat has been steadily growing organically and through strategic acquisitions, which led us to become a pioneering Pan-European Digital Identity Service Provider (DISP). We support 170+ data sources to identify businesses and individuals – from national eIDs, ID-document scanning, and biometric verification to data sources for AML and KYC checks, all accessible through a single integration point.

Signicat is a trusted partner of governments, financial institutions, and businesses across all scales. Such as DNB, Compensa Vienna Insurance, Telia, Volvo, and many more.

With more than 450 professionals working together, we are united by our dedication to delivering excellent user authentication, orchestration, electronic signing, and identity-proofing solutions. At the core, signicats are driven by an impactful mission - to build technology for people to trust each other in a digital world.

About the Role:

As Inside Account Managers we have two main responsibilities. We close deals and expand our relationships with local and regional governments. On the other hand we are responsible for the sales and maintenance of Signicat’s We-ID brand (erecognition/eHerkenning tokens). You actively contribute to the future plans of the department and how we can connect more customers within both responsibilities.

You will join a team of energetic, commercial, and passionate Internal Account Managers. Together we are an ironclad team that doesn’t miss any commercial opportunity and satisfies our customers. You understand our customers' challenges (big and small) and together we solve these challenges. You can translate the challenges into commercial opportunities. You will work closely with the marketing and development teams to deliver the best results for the department.

What you will do:

- Proactively and reactively conversations with our customers. Targets are based on retention, growth, and goals of Signicat/We-ID

- Commercial negotiations with customers and prospects

- Efficient way of handling the sales process, commercial and administrative-oriented

- You are the main contact person for our customers and help them with their challenges and correctly advise them

- You manage the whole sales flow, from the first moment of contact until the onboarding of the customer

What we expect:

- Verbally and written strong, result-oriented inside sales executive who wants to help us achieve our goals

- Fluent in writing and speaking Dutch and English

- You can work under pressure

- Work and think-level of Higher Vocational Education

What we offer:

- Tailored benefits package by location - we aim to empower our employees by offering customised benefits suited to each market

- Your tech, your way - choose the tech gear that aligns with your comfort and meets your preferences

- Remote work style - while you embrace a remote environment, we support occasional in-person gatherings to strengthen the teamwork

- Work-life balance - enjoy an extra 5 paid days off annually, and we will celebrate your work anniversaries with additional days off to recognise and reward your milestones.

- Health & Wellness - we prioritise your physical and mental well-being by providing designated packs and access to the Headspace app

- Continuous growth - quarterly development talks, a dedicated time during working hours each week for training and development, unlimited access to Udemy courses, defined career paths and internal mentorship opportunities

- Customised onboarding - we will prepare an Onboarding Plan to ensure an easy and smooth beginning

- Give back to the community - option to use 16 hours of paid volunteer time each year to support a charity or cause you are passionate about

- Be part of an international team - the opportunity to work from any other Signicat office for 2 months per year and 3 weeks per year from any European country

- Empowering feedback culture - by using employee engagement tools, we ensure that every voice is heard, empowering us to grow together

- Meet-ups - frequent office gatherings and biennial Kick-off event to bring every Signicat under one roof that you don’t want to miss

- Modern workplace - a cosy office located in the heart of Rotterdam near the central station, with daily lunches provided to keep you fueled throughout the day and so much more!

Salary

During the hiring process, we will discuss your salary expectations to ensure alignment with your skills and competencies.