Since 2007, Signicat has been steadily growing organically and through strategic acquisitions, which led us to become a pioneering Pan-European Digital Identity Service Provider (DISP). We support 170+ data sources to identify businesses and individuals – from national eIDs, ID-document scanning, and biometric verification to data sources for AML and KYC checks, all accessible through a single integration point.  

Signicat is a trusted partner of governments, financial institutions, and businesses across all scales, such as DNB, Compensa Vienna Insurance, Telia, Volvo, and many more. 

With more than 450 professionals working together, we are united by our dedication to delivering excellent user authentication, orchestration, electronic signing, and identity-proofing solutions. At the core, Signicats are driven by an impactful mission - to build technology for people to trust each other in a digital world. 

About the role:

As a high-growth SaaS company on an exciting commercial excellence journey, we are seeking a dynamic individual to help shape the future of our sales organization. This role offers a unique opportunity to apply your analytical rigor and strategic thinking from top-tier consulting to a fast-paced environment where you’ll make a tangible impact.

In the role as Sales Excellence & Operations Manager you will drive strategic initiatives to accelerate sales, improve sales operations processes, and enable data-driven decision-making across the commercial organization. You will drive change at every level, making it the perfect step for someone eager to transition into a transformative role at a fast-paced company in a high-growth industry.

You will work closely with the Head of Sales Excellence, CEO, Sales leadership, and wider commercial organization to define initiatives and ensure value realization.

What you will do:

• Collaborate with the Head of Sales Excellence to define and execute the global Sales Excellence agenda, working closely with the CEO and Sales Business Unit Heads
• Lead the implementation of Sales Excellence initiatives and tools to drive commercial top-line performance and enable scalable growth
• Be an active sparring partner for Country Managers and Sales reps during the execution and adoption of new tools
• Drive concrete sales excellence end-products together with line organization
• Take ownership of the internal sales process landscape from a business perspective to ensure effective use and optimization of the CRM platform (Salesforce). Drive transformation activities, closely liaising with the Salesforce team
• Drive integration of acquired companies into Signicat sales processes including supporting migration of CRM and sales data
• Optimize sales operations processes, such as performance reporting, pipeline management, and forecasting, ensuring alignment with organizational goals
• Act as Product Owner for Sales dashboards, coordinating requirements from Sales towards the internal development team building the dashboards
• Analyze complex data sets and develop actionable insights to inform strategic decisions, often delving deep into Excel to uncover trends and solve challenges
• Act as a liaison between sales teams and other departments to align on goals and projects
  
  

What we expect:

• Master’s degree in business or engineering
• 5+ years experience at a top-tier consulting firm, or other exceptional sales and strategy experience
• Pragmatic problem-solving and flexibility to respond quickly to changes
• Data-driven way of working and strong Excel skills
• High work ethic and results orientation
• Excellent English communication
  
  

What we consider a plus:

• Knowledge of SaaS revenue models
• Any experience in sales / commercial excellence or hands-on as a sales rep
  
  

What we offer

• Tailored benefits package by location - we aim to empower our employees by offering customised benefits suited to each market
• Your tech, your way - choose the tech gear that aligns with your comfort and meets your preferences
• Hybrid work style - collaborate with the team in-office several days a week and embrace the flexible work model
• Modern workplace - our contemporary yet homey office in Vilnius offers a pet-friendly environment and features an outdoor terrace situated in the vibrant district of Paupys
• Work-life balance - enjoy an extra 5 paid days off annually, and we will celebrate your work anniversaries with additional days off to recognise and reward your milestones.
• Health & Wellness - we prioritise your physical and mental well-being by providing designated packs and access to the Headspace app
• Continuous growth - quarterly development talks, a dedicated time during working hours each week for training and development, unlimited access to Udemy courses, defined career paths and internal mentorship opportunities
• Customised onboarding - we will prepare an Onboarding Plan to ensure an easy and smooth beginning
• Give back to the community - option to use 16 hours of paid volunteer time each year to support a charity or cause you are passionate about
• Be part of an international team - the opportunity to work from any other Signicat office for 2 months per year and 3 weeks per year from any European country
• Empowering feedback culture - by using employee engagement tools, we ensure that every voice is heard, empowering us to grow together
• Meet-ups - frequent office gatherings and biennial Kick-off event to bring every Signicat under one roof that you don’t want to miss

4000-5000 €/month gross. We’re open to discussing a competitive salary based on your skills, experience, and competencies.